To place an order, you must turn to the Sales Administration department. Our employees will be available to validate your orders as soon as possible.

• Email : commande@premium-trading.fr
• Telephone : 01.81.85.07.20

However, if you wish to obtain an offer, you will have to turn to the commercial service. Our sales agents will be happy to make personalized offers just for you.

• Email : commercial@premium-trading.fr
• Telephone : 06.58.74.09.22

Premium Trading is an agro-food import-export company, specialized in wholesale, that is to say, goods intended for a clientele mainly composed of wholesalers, manufacturers, cash & carry, and catering chains. In order to maintain a certain form of ethics with our customers, we do not deal directly with restaurateurs. Indeed, it would be like marketing with our customer’s customers.

If you are an independent restaurateur, we are able to redirect you to one of our clients, thanks to our considerable presence throughout France.

However, if you represent a restaurant chain, with an organization comparable to that of a wholesaler we will be able to satisfy your needs.

At Premium Trading, the minimum order is set at 1 pallet. However, this minimum can vary according to your specific requests. It is possible, in some ways, to produce variegated pallets, for this please contact our sales department:

• Email: commercial@premium-trading.fr
• Telephone: 06.58.74.09.22

Premium Trading makes it a point of honour to market qualitative products. This is why a quality service is in charge of ensuring and guaranteeing the excellence of our products on a daily basis. For technical information on a product and its quality, please send an email to our dedicated service:

• Mail : qualite@premium-trading.fr

If you wish to obtain samples to test our products before placing an order, please turn to our sales department, stating your expectations:

• Email : commercial@premium-trading.fr

Because we strive to do our utmost to meet deadlines so that you always have your orders on time, and thanks to our permanent stock of at least 1000 pallets, we guarantee deliveries in 48H to 72H* from the validation of the order for metropolitan France, and from 2 to 10 days* depending on the destinations for deliveries outside metropolitan France.

*These deadlines are valid to the extent of available stocks and may be subject to variations beyond our control.

In order for a cheese to qualify as “processed cheddar” it must be made up of at least 51% cheddar. The term “processed cheese” refers to all cheeses with a cheddar content of less than 51%, such as the Burger Slice sliced DAIRYMAID for example.

As you can imagine, the difference between processed cheese and processed cheddar is the percentage of cheddar in the product.

The quality of a mozzarella is shown by the amount of fat present in it. This amount of fat varies from 38% to 45%. The more fat it contains, the better it will be, creamy and tasty. At Premium Trading, we offer you a complete range of tasty mozzarella, where you can find our flagship product of the range: the famous Bella Napoli mozzarella, with 42% fat, which is the perfect balance between taste, quality and price.

When you are confronted with a non-compliance on a product or an order, it is to our quality service that you must turn to:

• Mail : qualite@premium-trading.fr

To ensure that our employees can respond to your request as quickly as possible, please provide the following:

• A photo of the non-compliance found
•  The name of the product, with its batch number and its DLC
• Quantity affected by non-compliance

Our quality service knows how to be very reactive and is committed to communicating to you a complete traceability of your order, product or batch number between 24H and 48H.

At Premium Trading we offer 4 payment methods :

• Transfer
• Proforma transfer before delivery
• Cheque
• Pre-authorized payment 30 days after receipt of order, subject to credit insurance approval

Please note, the first 3 orders must be paid in proforma invoice in advance

The entire Premium Trading team is at your disposal throughout the year, from Monday to Friday and from 9am to 5pm.

• Telephone switchboard number: 01.81.85.07.20
• Sales Contact: commercial@premium-trading.fr
• Customer Service Contact: commande@premium-trading.fr
• Quality Service Contact: qualite@premium-trading.fr

Since a large part of our customer portfolio is located in the Île-de-France region, we have decided to permanently store our products in the same region, specifically in Chilly Mazarin (91) and Alfortville (94).